General Shipping Information

Orders ship out within 1 business day!* All orders placed before 10 AM EST will be shipped out the same day. All orders placed after this time will ship out the next business day (Monday - Friday, excluding U.S. national holidays). Once your order ships, you will receive an email with your tracking information. If you have any questions about your shipment, our team is happy to help! Send us a message at support@toptierbeads.com.

Free U.S Shipping

• Free U.S. Shipping for all orders over $50!
• To qualify for free shipping, your order total must exceed $50 after all discounts, coupons, and taxes are applied.
• You must select the "Free Shipping" option at checkout to receive free shipping.

U.S. Shipping Rates

Service	Price	Estimated Delivery Time
Free Shipping*	FREE	3-5 Business Days
Standard Shipping	$5.00	2-4 Business Days
Priority Shipping	$8.00	1-3 Business Days

*Order total must be over $50 to qualify for Free Shipping

How do I check the status of my order?

Once your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within your estimated delivery window, please contact us at support@toptierbeads.com with your name and order number so that we can gather information regarding your order.

Top Tier Guarantee

We highly value all of our Top Tier customers! In the event of any issues we will always do whatever we can to make it right. Returns and exchanges are allowed regardless of the reason.* We guarantee you'll have a Top Tier Experience shopping with us!  

If you have any further questions, please don't hesitate to contact us at support@toptierbeads.com!